FAQs

Popular

Common Questions

• How long does a typical website take to build?

  

  Timelines depend on scope. Starter websites usually take 2-3 weeks, while business and e-commerce sites may take 4-6 weeks.

• Do you offer ongoing maintenance?

  

  Yes. We offer monthly maintenance plans that cover updates, backups, monitoring, and ongoing improvements.

• Can I start with a consultation only?

  

  Absolutely. The strategy session is designed to help you get clarity without committing to a full project.

• Is pricing fixed?

  

  Listed prices are starting ranges. Final pricing is based on project requirements and features.

• Can I start small and upgrade later?

  

  Yes. Many clients begin with a starter website or a consultation and expand over time. Services are structured to allow additional features, pages, or ongoing support to be added as needs grow.

• Will I be able to manage my website on my own?

  

  Yes. All websites are built with ease of use in mind, and you will receive guidance on managing content, products, or updates depending on your setup.

• Are deposits refundable?

  

  No. All projects require an upfront deposit to secure scheduling and begin planning. Because work starts immediately after payment, deposits are non-refundable.

• How are payments structured throughout a project?

  

  Projects are typically divided into milestones such as planning, design, development, and launch. Payments are invoiced as each milestone is completed and approved.

• Can I cancel my project after it has started?

  

  Yes. You may cancel at any time. If a milestone has already been completed, payment for that stage is still required. Any unfinished work beyond that point will not be billed.

• How are deliverables provided?

  

  All deliverables are digital and provided electronically via email or secure cloud storage. We do not ship physical goods.

• How long does delivery usually take?

  

  Timelines vary depending on project scope, but most projects are completed within 2 to 6 weeks. Clear delivery timelines are outlined during the proposal stage.

• Is ongoing support included after delivery?

  

  Ongoing support is not automatically included but can be added through maintenance plans or advisory services, depending on your needs.

• Can I request changes outside the original scope?

  

  Yes. Requests outside the agreed scope are handled through a change order, with updated pricing and timelines provided before proceeding.

• Do you offer revisions if I'm not satisfied?

  

  Yes. Reasonable revisions within the original project scope are included at each stage. We encourage open communication to ensure the final result meets expectations.