Privacy Policy

1. Overview

Sean Jimenez Consulting operates a website to showcase our services and allow potential clients to contact us. We respect your privacy and aim to be transparent about how information is handled.

2. Information We Collect

We do not collect personal information directly through this website, meaning:

• There are no account registrations.
• There are no contact forms that store submitted data.
• There are no online payments processed through this website.
• We do not use cookies or tracking technologies.

3. Contacting Us

If you contact us by email, phone call, or messaging, you may voluntarily provide personal information such as:

• Your name
• Your email address
• Your phone number
• Business details or information about your project

We use this information solely to respond to your inquiries, provide quotes, and deliver services if you choose to work with us.

4. How We Use Your Information

If you contact us, we may use the information you provide to:

• Reply to inquiries and provide support
• Discuss service options, timelines, and pricing
• Prepare proposals, agreements, or invoices (if applicable)
• Communicate about ongoing work, updates, and deliverables

We do not sell your information.

5. Sharing of Information

We do not share your personal information with third parties except when necessary to:

• Comply with legal obligations
• Protect our rights, safety, and property
• Support service delivery (for example, if a project requires third-party tools you approve)

6. Data Retention

We keep personal information you provide through direct communication only for as long as necessary to:

• Respond to your request
• Provide services you request
• Maintain reasonable business records

You may request that we delete your information at any time, subject to legal or accounting requirements.

7. Your Rights

Depending on your location, you may have rights to:

• Request access to the information you provided
• Request correction of inaccurate information
• Request deletion of your information

To make a request, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

9. Security

While no method of transmission over the internet is completely secure, we take reasonable steps to protect the information you share with us through direct communication.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you can contact:

Sean Jimenez Consulting

• Email: contact@seanjimenezconsulting.com
• Phone: +1 (954) 218-5436

Cookie Policy

1. Do We Use Cookies?

No. Sean Jimenez Consulting does not use cookies on this website.

This means we do not use cookies for:

• Analytics tracking
• Advertising or remarketing
• Session tracking
• Login or user accounts

2. Third-Party Cookies

We do not intentionally place third-party cookies through this website. However, if you click external links (for example, to social media platforms), those third-party websites may use cookies and tracking technologies according to their own policies.

3. Managing Cookies

Since our website does not use cookies, you are not required to accept or manage cookies for this site. If you want to control cookies generally, you can do so through your browser settings.

4. Updates to This Cookie Policy

We may update this Cookie Policy if our website functionality changes. Updates will be posted on this page with a new effective date.

Refund Policy

Sean Jimenez Consulting (“Designer”) provides custom digital web design and development services. Due to the personalized nature of our work and the allocation of time and resources, refunds are governed by the terms below.

1. Deposits and Upfront Payments

All projects require an upfront deposit before work begins. The deposit reserves production time and is non-refundable once paid.

2. Milestone-Based Payments

Projects are commonly divided into phases or milestones (for example: planning, design, development, launch). Milestone payments are invoiced as milestones are completed.

Once a milestone is completed and approved (or deemed approved under the Service Agreement/Project Summary review window), the payment for that milestone is non-refundable.

3. Cancellation

Client may cancel a project at any time by providing written notice. If cancellation occurs before a milestone is completed, Client will be billed only for work completed to date. The initial deposit remains non-refundable.

If a milestone has been completed, payment for that milestone remains due and non-refundable.

4. Satisfaction and Revisions

Designer does not issue refunds for completed work. However, we are committed to client satisfaction and will make reasonable efforts to address concerns through revisions that fall within the original scope and revision allowances stated in the Project Summary.

5. Scope Changes / Change Orders

Requests that go beyond the original scope require a written change order with revised pricing and timelines. Approved change orders are non-refundable once work begins on the added scope.

6. Questions

For questions about this policy, contact contact@seanjimenezconsulting.com or +1 (954) 218-5436.

Delivery Policy

Sean Jimenez Consulting (“Designer”) provides digital services only. No physical goods are shipped. This Delivery Policy explains how and when project deliverables are provided.

1. Delivery Method

Deliverables (including website files, access credentials, design assets, and documentation) are delivered electronically via email and/or cloud storage or secure access links.

2. Delivery Timeline

Delivery timelines vary depending on project scope, milestone complexity, and Client responsiveness. Most standard projects are completed within approximately 2–6 weeks unless otherwise specified in the Project Summary.

Client delays (for example, late content, delayed approvals, or slow feedback) may extend delivery timelines.

3. Milestone Updates

Designer will provide milestone updates throughout the project. Client agrees to review and approve milestone deliverables within the review window stated in the Project Summary (or within 5 business days if not specified).

4. Final Delivery and Release Conditions

Final deliverables are released upon (a) Client approval of final work and (b) receipt of all outstanding payments. If hosting or third-party services are required, Client must maintain those accounts in good standing for the site to remain accessible.

5. Post-Delivery Support

Any post-launch support, maintenance, training, or updates are provided only if included in the Project Summary or under a separate written agreement.

6. Questions

For questions about delivery, contact contact@seanjimenezconsulting.com or +1 (954) 218-5436.